Trezor.io/Start® — Starting Up Your Device

Follow this secure, step-by-step guide to get your Trezor® hardware wallet ready — from unboxing to your first transaction.

Quick checklist before you begin

Step-by-step setup

  1. 1

    Unbox & inspect your device

    Check the tamper-evident seal and make sure the packaging is intact. Verify the model on the box against your order confirmation.

  2. 2

    Navigate to the official start page

    On a computer you trust, open a browser and go to trezor.io/start. This page will guide you to download the correct official software.

  3. 3

    Install official companion app (if prompted)

    Follow on-screen instructions to install the official Trezor Suite or browser integration. Only download from the official site. If your device requires a firmware update, the app will guide you — firmware updates are signed and verified by Trezor.

  4. 4

    Connect your Trezor & verify the screen

    Connect via USB (or USB-C), and confirm that messages shown on the device screen match what you see in the app. Trezor displays important information on-device to prevent remote tampering.

  5. 5

    Create a new wallet & set a PIN

    Choose a PIN on-device. The PIN protects physical access to your wallet. Pick a PIN you can remember — but don’t store it digitally.

  6. 6

    Write down your recovery seed

    Your recovery seed (usually 12, 18 or 24 words) is the single most critical backup. Write it by hand on the supplied card. Store it in a safe location and never photograph or type it into any device.

  7. 7

    Verify your recovery on-device

    The Suite or device will optionally ask you to confirm a few words to ensure the seed was recorded correctly. Only confirm on the device screen.

  8. 8

    Add accounts & receive your first funds

    Use the app to add cryptocurrency accounts (Bitcoin, Ethereum, etc.). Receive a small test amount first to ensure everything works as expected.

Security best practices

Frequently asked questions

Q: What if I lose my device?

A: Your recovery seed restores your wallet to a new Trezor or compatible software wallet. If your seed is lost and the device is lost, funds cannot be recovered.

Q: Can I back up my seed digitally?

A: Strongly discouraged. Digital copies are vulnerable to theft. Always prefer paper or metal backups stored offline.

Q: Is the PIN required every time?

A: The PIN is required whenever the device is unlocked. This protects funds from unauthorized physical access.

Q: Where can I get support?

A: Visit trezor.io/support for official guides, troubleshooting, and contact options.